AEAEO AgentsAnswer Engine Optimization
Roo$ter Index · Updated Aug 3, 2026

CRM Software: which brands does AI recommend most?

Customer relationship management platforms for sales and marketing teams. Below is the live AI Recommendation Share — who leading AI answer engines name first when buyers ask for the best crm software.

CRM Software — AI recommendation leaderboard

#BrandAI Recommendation ShareCoveragevs last
1HubSpot36.5%named in 4/5
2Salesforce28.7%named in 5/5
3Zoho CRM17.4%named in 3/5▲ 1
4Pipedrive14.8%named in 4/5▼ 1
5Freshsales2.6%named in 1/5▲ 2

Based on 5 live AI answers · refreshed weekly · last updated Aug 3, 2026.

How we measured this. We asked leading web-grounded AI answer engines these buyer questions and tallied which brands they recommended, weighted by prominence:
  • best CRM software for small business
  • what is the best CRM platform
  • top CRM tools for sales teams
  • which CRM should I use for my business
  • most recommended CRM software
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Frequently asked questions

Which crm software brand does AI recommend most?

As of Aug 3, 2026, HubSpot has the highest AI Recommendation Share (36.5%) in the CRM Software category of The Roo$ter Index — meaning it is the brand leading AI answer engines name most often when buyers ask for a recommendation.

How is AI Recommendation Share measured?

We ask leading web-grounded AI answer engines the real questions buyers ask in this category, record which brands the AI names and how prominently, and compute each brand’s share of those recommendations. It is refreshed weekly from live AI answers.

My brand isn’t on the list — how do I get ranked?

Being recommended by AI is earnable. Run a free AI Visibility Scan to see how AI currently describes your brand and get a prioritized plan to climb the leaderboard.